Salon Software News | Important-Message-for-our-Clients

21 Dec 2020

Important Message for our Clients

Important Message for all of our Clients:

Following the announcement from the Prime Minister on Saturday that many regions in England were to be placed in Tier 4 restrictions from Sunday 20th December, in order to do our best to support you during this time, we are freezing all of your software payments for the duration you have to be closed.

We are also freezing payments for all of our clients in Wales, Scotland and Northern Ireland, who have similar Tier 4 lockdown restrictions nationally; starting Sunday 20th December for Wales and beginning from Boxing Day for Scotland and Northern Ireland.

These payment freezes will remain in place until further notice from the government.

Please note: For any salons that are currently still open, if restrictions from the government alter in your local area instructing your salon to close, we will pause your subscription payments until further notice.

Clients who are currently facing closure; please bare with us during this time as there are a large volume of clients to process. You will however all be credited any pre-paid days you had remaining from your recent payments once you are able to reopen.

During this time, you are still able to access your software, should you need this for reporting or marketing purposes.

If you would like any help during this time, training on the system or want some tips on sending a marketing campaign to your clients, please don't hesitate to call our team on 0113 350 8230, or drop us an email at info@salontracker.co.uk.

We wish you well during this time. Stay safe!

The Salon Tracker Team x