29 Nov 2022
Meet the Team!
It has been
over two years since our last ‘Meet the Team’ blog and a lot has changed since
then. Whilst some people who you were introduced to in that blog have moved on
to other parts of the company, with Joe who was previously a member of our
support team becoming one of the main developers working on improving the
software, we also have some new faces in the team. We thought that because of
all these changes we would give you an update on the team I’m sure many of you
have spoken to about the software.
Nicki
Hi, I’m Nicki, and
I’m Head of Operations at Salon Tracker and have worked at the company for
almost 8 years! I started out here in 2015 as a Sales and Marketing assistant,
before becoming Sales & Marketing manager in 2016 and recently I moved into Operations. I have seen the product rebrand from our legacy software Studio
Tracker to Salon Tracker and watched the business grow extensively throughout
my time here. My current role includes formulating strategy, overseeing company
marketing, sales, accounts and analytical evaluations. I really enjoy working
as part of the team here, it’s a very friendly company to work for!
Naomi
My name is Naomi, and I am a Senior Support
Executive here at Salon Tracker. I started working here over 5 years ago now
and I have had the opportunity to speak to many of you over the phone in that
time. My day-to-day role consists of speaking to our lovely customers and
helping out with any technical issues they may have, both with the software and
also any hardware they may use within the
salon. I also work closely with the
development team and have weekly meetings with them to discuss how we can
i
mprove the software further. I am also starting to learn C# coding language so
hopefully in the future I will be able to contribute to adding in new features
that our customers have requested into the software.
Christie
Hi I’m Christie. I’ve
been here for just over 5 years now and have taken on the role of ‘Senior Sales
Executive’ following my CMDA degree at Sheffield Hallam University. During my
time here, I have worked in different roles such as support and as a result of
this I now know the software like the back of my hand which allows me to excel
in my Sales role as best as possible. I work closely with the newest member
sales and marketing team, Elyse, and have been guiding her in her day-to-day duties. I am also Elyse’s university mentor, and it is really nice to be her
point of contact whilst she goes through her journey at Sheffield Hallam.
You may also recognise
Stanley in the photo from our Instagram account, he is often featured on there
so be sure to give us a follow for more Stanley updates. (@salontrackersoftware)
Leah
My name is Leah and I’m a Senior Accounts Executive
here at Salon Tracker. I have worked here for just over 4 years now and in this
time, I have worked in Sales, Marketing and support. My day-to-day job role now
is to manage customer accounts which means I speak to a lot of existing customers
and answer any questions they have and offer them support for the software. I
have also just graduated from Sheffield Hallam with a degree in Professional
Practice in management which I studied for alongside working at Salon Tracker
meaning I have learnt many transferable skills which I use at work.
Ellis
My name is Ellis and
I’m a Senior Accounts Executive here at Salon Tracker. I have worked here for
just over a year now and in this time, I have worked in Sales, Marketing and
Support. My day-to-day jobs include managing current customers' accounts and
dealing with any support that they may need. Alongside this, I have also been
doing some work re-designing our website, transferring some skills that I
gained during my time at university prior to starting at Salon Tracker.
Mia
My name is Mia, I am
currently working with the support team which I have been in for 6 months. My
role is to solve any technical issues that a customer may have. I am also in my
first year of my Business Management degree apprenticeship at Sheffield Hallam
University, which I am enjoying as I have the opportunity to learn more about
the business, and how it works also how I can grow within it. I am really
loving my time at Salon Tracker and working in within a team who support each
other in every way they can.
Elyse
My name is Elyse, I
am the newest member of the Salon Tracker team, I have been here for nearly 3
months. I am currently learning the ropes in the Support and Sales teams to see
which role suits me best. I have taken on the project of running our social
media campaigns to ensure that we are always engaging with our customers. I am
in my first year of my Business Management degree apprenticeship with Salon
tracker. This helps me to learn different business strategies and apply them
directly to my work.
As well as all of us
customer facing members of the Salon Tracker Team, there is also a group of
developers who are constantly working on improving and updating the system.
If you would like to
get booked in with one of us to have a look at the software or would like
any more information at all, please don’t hesitate to give us a call on 0113 350
8230.
Salon Tracker x